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Virtual Care

Virtual Care for Adults

Call 504.386.3174 to schedule an appointment.

Virtual care is available Monday-Friday, 8 am to 4pm. For East Jefferson General Hospital, call 504.566.2349 to schedule a virtual visit.

Conditions we treat

These diagnoses could ALWAYS be scheduled as a virtual visit:
  • Allergic reaction
  • Allergies
  • Burn (minor)
  • Cold and flu symptoms
  • Cough
  • Depression
  • Diarrhea / constipation
  • Dog bit (minor)
  • Earn infection
  • Fever
  • Head injury (minor)
  • Headache
  • Insect bite
  • Insomnia
  • Joint pain
  • Musculoskeletal injury
  • Nausea
  • Pink eye
  • Rash
  • Sinus issue
  • Sore throat
  • Urinary tract infection
  • Vomiting
  • Other low acuity

Virtual Care for Kids

Seeing your pediatrician from home is as easy as 1-2-3!

  • General pediatrics for both check-ups and sick care
  • 24/7 on demand urgent care
  • Specialty care in 30+ specialties (appointment only)
  • Pediatric mental and behavioral health services (appointment only)

How does it work?

To see a primary care physician on demand:

Step 1: Call us at 225.424.5606
Step 2: A Telehealth Navigator will get you registered and enrolled in MyChart.
Step 3: Log in to MyChart to verify your information and access the video.
Step 4: You're done! Your provider will begin your virtual care visit shortly.

These diagnoses could ALWAYS be scheduled as a virtual visit
  • Acute gastroenteritis
  • ADHD follow-up/refills
  • Allergic rhinitis/allergies
  • Anxiety/depression follow ups
  • Behavior problems
  • Bug Bites
  • Constipation
  • Contact Dermatitis
  • Head Lice
  • Headache follow-up
  • Impetigo
  • Obesity follow-up
  • Pink Eye
  • Rash
  • School Issues
  • Sleep issues
  • Upper respiratory infection
  • Urinary concerns where parents can drop off urine sample
These diagnoses could SOMETIMES be scheduled as a virtual visit
  • Abdominal pain
  • Acute gastroenteritis
  • Acute otitis media in older children/swimmer’s ear
  • Allergic rhinitis/allergies
  • Asthma follow-ups (to reassess symptom control)
  • Diarrhea
  • Headache follow-up
  • Upper respiratory Infection
  • Vomiting

Please note that virtual care visits require an active MyChart account. You can enroll here, or our telehealth navigator can assist when you call.

BEFORE YOUR VISIT: download the ZOOM Cloud Meeting app. Your virtual care visit will be through this secure video conferencing app. Download for free:

apple storegoogle play

Urgent Care Virtual Visits for Adults

Visit for more information.

We take care of billing your insurance post appointment. Your co-pay and/or deductible may apply for which you will be responsible. Self-pay insures will have an upfront flat fee that can vary. If you have any questions regarding insurance, feel free to call our billing team at 225.590.3582.

LCMC Health Patient Portal

To schedule your virtual care appointment with your provider, please call their office directly.
Don't have a LCMC Health Patient Portal account?

Have questions? Call our free LCMC Health Nurse Hotline

Call our Free Nurse Hotline at 504.386.3174